Terms of service.
The agreement between you and Selvara Health, Inc. Plain English. Read it once.
On this page
Who we are
These terms govern your use of Selvara Health, Inc. ("Selvara", "we", "us"), the websites selvarahealth.com and any subdomains, and the services offered through them. By using Selvara you agree to these terms.
Selvara is a Delaware corporation. Its registered office is in Los Angeles, California. Selvara is a healthcare technology platform; the practitioners who review your intake and write prescriptions are independent, licensed professionals contracted by Selvara's affiliated professional entities.
Who can use Selvara
You must be:
- At least 18 years old (21 in some states for hormone therapies).
- A resident of one of the 48 contiguous United States in which Selvara operates.
- Able to enter a legally binding contract.
- Not a Selvara employee, contractor, or affiliated practitioner using your own product.
You agree to provide truthful information during the intake. Misrepresenting your medical history, age, or identity is a basis for immediate termination of your account and may have legal consequences.
The telehealth relationship
The practitioners who review your intake and prescribe medication are licensed in your state. They establish a practitioner-patient relationship with you when they accept your case and continue to advise you while you remain on a protocol.
You agree that telehealth (without an in-person exam) is appropriate for the conditions Selvara addresses. You may end the practitioner-patient relationship at any time by stopping treatment or by switching to an in-person provider.
Selvara does not provide emergency care. If you are experiencing a medical emergency, call 911.
About compounded medications
Many medications Selvara prescribes are compounded by state-licensed 503A pharmacies. Compounded medications are not FDA-approved. They are prepared by a pharmacist for an individual patient based on a prescription from a licensed practitioner. The FDA does not review compounded medications for safety, efficacy, or manufacturing quality the way it reviews mass-produced drugs.
Compounding is legal under Section 503A of the Federal Food, Drug, and Cosmetic Act. Compounded medications have been part of American medicine for over a century. They are how millions of patients receive personalized doses, allergen-free formulations, and combinations that commercial manufacturers do not produce.
Payment terms
Pricing, accepted payment methods, and the timing of charges are described on the Payment page and are part of these terms. We may change prices on new fills with at least 14 days' notice; in-flight fills are honored at the price you approved.
Intellectual property
The Selvara name, logo, mark, and the design of this website are property of Selvara Health, Inc. You may not copy, reproduce, scrape, or republish the website's content without written permission. Editorial content on the blog is licensed for personal, non-commercial reading.
What you cannot do
- Resell, transfer, or give your medication to anyone else. Prescriptions are written for one person.
- Submit intake on someone else's behalf without their consent.
- Use Selvara to obtain medication for diversion, performance enhancement outside a clinically appropriate context, or any unlawful purpose.
- Attempt to interfere with the website's security, scrape it, or reverse-engineer it.
- Impersonate a practitioner or another patient.
Limitations of liability
Selvara provides the website and the platform "as is". Selvara is not liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or business interruption.
To the maximum extent permitted by law, Selvara's aggregate liability for any claim arising out of your use of the service is limited to the amount you paid Selvara in the 12 months preceding the claim.
Nothing in these terms limits liability for fraud, gross negligence, or any other liability that cannot be excluded by law.
Disputes and governing law
These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles.
Most disputes can be resolved by emailing legal@selvarahealth.com. If we cannot resolve a dispute that way, you and Selvara agree to binding individual arbitration under the rules of the American Arbitration Association in Los Angeles, California. You waive any right to participate in a class action.
Either party may seek injunctive relief in court for intellectual property or confidentiality breaches.
Changes to these terms
We may update these terms when we change the service, add new protocols, or respond to a regulatory change. The updated terms take effect when posted on this page with a new "Last updated" date. Material changes get an email notice 30 days before they take effect.
Contact
Selvara Health, Inc.
Legal · legal@selvarahealth.com
Support · support@selvarahealth.com
Los Angeles, California